Shipping Policy

▶Delivery Options

  1. Standard Delivery: The delivery will be fulfilled on working days (from Monday to Friday). Orders usually ship within 2-5 working days depending on payment confirmation your selected delivery address and the availability of your items in the warehouse.
  2. We have various delivery partners. We shall share the docket number with the customer so that they can track their order.
  3. You will also find the applicable delivery costs at the order checkout when you purchase online, on the Order Confirmation;
  4. The Product(s) will be delivered to the address you specify in your order. The signature may be required to receive your item;
  5. If you have not received the Product(s) within the estimated delivery time specified in the dispatch confirmation, you should contact us via our website by email, or by telephoning the Customer Call Centre (details are available here: Contact Us).
  6. Orders can be delivered only in India. We don`t support cross-border delivery.
  7. In the event of a force majeure situation (e.g. strikes, extreme weather conditions), the Seller’s obligations under the Contract are suspended during the period of the force majeure situation.
  8. For more information contact us.

▶ Text Notifications

We will send text messages to update you on your delivery or pickup order. Just add your mobile number at checkout to receive these notifications. The number of messages you’ll receive will vary depending on the orders you placed.

Once your order leaves our warehouse or is available for pickup, we’ll text you. This will include your order number and a link to the tracking or pickup store information. We will also send you texts on the day of delivery or after your item has been delivered, depending on your selected delivery method and carrier. You may receive between 1-2 text messages per item on your order.

▶ Change Order

Once your order has been prepared for dispatch or has been dispatched, we may be unable to change the delivery address. 

For any type of query, please reach out to our customer care by emailing contact@sgsherbals.com or call us at +91 9205600975

▶Tracking Order

We have various delivery partners. We shall share the docket number with the customer so that they can track their order.

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